Effective Date: November 20, 2024

At Forgrave, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our services, including our website and any related offerings.

 

Information We Collect

We may collect the following types of information:

Personal Identification Information: Name, email address, phone number, and mailing address.

Payment Information: Credit card details and billing addresses for order processing.

Technical Data: IP address, browser type, operating system, and browsing behavior on our website.

Usage Data: Information about how you use our website, products, and services.

Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

 

How We Use Your Information

We use your information to:

Process and fulfill your orders.

Communicate with you regarding your purchases, inquiries, or customer service needs.

Improve our website, products, and services.

Send you promotional materials and updates, unless you have opted out to receive them.

Comply with legal obligations and protect our legal rights.

 

Sharing Your Information

We do not sell your personal information. We may share your data with:

Service Providers: Third-party vendors who assist in order fulfillment, payment processing, and website maintenance.

Legal Authorities: When required by law or to protect our rights and property.

 

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

 

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Depending on your jurisdiction, you may have the right to:

Access the personal information we hold about you.

Request corrections to your personal information.

Request deletion of your personal information.

Object to or restrict the processing of your personal information.

Withdraw consent where processing is based on consent.

To exercise these rights, please contact us at hello@worldofforgrave.com.

 

SMS Terms & Privacy

By providing your phone number and opting into SMS communications from Forgrave, you agree to receive text messages regarding order updates, promotions, and other marketing or transactional communications. Message frequency may vary.

 

Opt-In & Consent

By subscribing to Forgrave’s SMS notifications, you consent to receive automated marketing and transactional messages from us at the phone number you provided.

Consent is not a condition of purchase.

 

Opt-Out & Help

You can opt out of SMS communications at any time by replying STOP to any message. You may also contact us at hello@worldofforgrave.com for assistance.

For additional help, reply HELP to any message or email us.

 

Message & Data Rates

Message and data rates may apply depending on your mobile carrier and plan.

 

Privacy & Data Security

We respect your privacy and will not sell or share your phone number with unauthorized third parties. For more details on how we handle your personal information, please refer to our Privacy Policy.

By signing up, you confirm that you are the account holder or have the account holder’s permission to enroll in SMS communications from Forgrave.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

 

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at hello@worldofforgrave.com.